Provider Concierge
Focus on Care. We'll Focus on You.
As a NaphCare provider, you care for patients with complex needs and make decisions that matter every day. You should not have to navigate workplace questions and administrative needs alone.
Provider Concierge connects you with a dedicated Concierge partner who serves as your single point of contact—helping you find answers, resolve concerns, and access the support you need.
Dedicated Support for the People Delivering Essential Care
Correctional healthcare is challenging, meaningful work. Provider Concierge creates a more responsive employee experience for NaphCare physicians, nurse practitioners, physician assistants, and other advanced practice providers.
Your dedicated Concierge partner listens, coordinates, and helps connect you with the right people and resources—so you can spend less time searching for answers and more time focused on your patients.
What You Get
One Contact.
More Support.
Fewer Roadblocks.
A Dedicated Partner
Build a relationship with a Concierge partner who understands NaphCare and the unique needs of our providers.
Help Finding Answers
Receive guidance and connections for questions related to your employment, workplace resources, and the provider experience.
Support Through Every Stage
From onboarding and settling into your role to navigating needs throughout your NaphCare career, your Concierge partner is here to help.
The Process
How Provider Concierge Works
Connect
You are introduced to your dedicated Concierge partner.
Share
Contact your Concierge partner when you have a question, concern, or need help identifying the right resource.
Coordinate
Your Concierge partner helps connect the appropriate teams and keeps communication moving.
Follow Through
We remain engaged until you have the information, connection, or next step you need.
Provider Voices
Hear From a NaphCare Provider
Good to Know
Frequently Asked Questions
Who is eligible for Provider Concierge?
Provider Concierge supports NaphCare physicians, nurse practitioners, physician assistants, and other designated providers.
What can my Concierge partner help with?
Your Concierge partner can help answer questions, identify resources, coordinate with internal teams, and guide you to the appropriate point of contact.
Does Provider Concierge replace my clinical or operational leadership?
No. Your clinical and operational leaders remain essential resources. Provider Concierge provides an additional layer of personalized employee support and helps you navigate needs that may involve multiple teams.
How do I contact Provider Concierge?
Current providers will receive the contact information for their assigned Concierge partner. Prospective providers can learn more by speaking with a member of NaphCare's Provider Recruiting Team.
Practice With Purpose—and Support.
Bring your expertise to a healthcare environment where your work can change lives and where a dedicated team is invested in your experience.
Submit a Request