TechCare BI Streamlines Transparency and Optimizes Correctional Healthcare Operations

BIRMINGHAM, AL - NaphCare, Inc., a leading correctional healthcare company and innovator in correctional healthcare solutions, today announced the release of its new integration, TechCare BI (Business Intelligence), a comprehensive suite of tools designed to enhance transparency, optimize operations, and drive clinical excellence across correctional facilities. Currently available in TechCare 5.0, NaphCare’s corrections-specific electronic health record system, these TechCare BI dashboards provide real-time, self-service access to critical data, enabling medical professionals and administrators to make informed decisions more quickly and efficiently than ever before. 

“The TechCare BI suite exemplifies that commitment by giving our partners actionable insights to improve patient outcomes, streamline compliance, maximize efficiency, and promote greater transparency and accountability across the care continuum.”

With increasing pressure on correctional healthcare providers to improve efficiency, continuity and quality of care, access to timely, actionable data is critical. That’s why TechCare BI dashboards integrate seamlessly and are fully customizable to meet the unique needs of each corrections agency. The intuitive visualizations and key performance indicators help facilities remain compliant, efficient, and patient-focused in their healthcare operations. 

Key dashboards now available in TechCare BI include:

• Intake Compliance Dashboard: Monitor and manage compliance with intake screening protocols to ensure timely, consistent care from the moment a patient enters the facility.
• Detox Dashboard: Track detoxification processes, patient statuses, and risk indicators to support safe and effective withdrawal management.
• Pharmacy Active Orders Dashboard: Gain visibility into all active medication orders to enhance pharmacy coordination, reduce errors, and support timely medication administration.
• Completed Sick Calls Dashboard: Analyze response times, provider trends, and patient outcomes to improve sick call efficiency and effectiveness.
• Monthly Health Services Request (HSR) Dashboard: Evaluate trends in patient requests to support resource planning, patient engagement, and early issue detection.
• Daily HSR Dashboard: Monitor daily HSRs in real time to quickly identify and resolve issues before they escalate.
• Offsite Reporting Self-Service Dashboard: Empower users to self-generate reports related to hospital and specialty care services, improving transparency, and reducing administrative burden.
• NaphCare University Compliance Dashboard: Track staff training completion and compliance with continuing education requirements through NaphCare University.

“Our mission has always been to provide proactive, technology-driven care,” said Charlie Barranco, Chief Information Officer at NaphCare. “The TechCare BI suite exemplifies that commitment by giving our partners actionable insights to improve patient outcomes, streamline compliance, maximize efficiency, and promote greater transparency and accountability across the care continuum.”

With the launch of TechCare BI, NaphCare continues to lead in innovation and research within correctional healthcare by delivering practical, technology-forward solutions for the nation’s most complex environments.