NaphCare and the Alabama Department of Corrections are fighting to ensure our healthcare professionals are paid the unpaid wages they are owed by YesCare. Please read the latest ADOC press release to learn more: ADOC Media Release
Today, June 2, 2026, is the Last Day to Enroll in Employee Benefits
This is a friendly reminder that your window to enroll in employee benefits with NaphCare, Inc. will expire on June 2, 2026.
How to Enroll
Note: Before accessing the benefits portal, you must first reset your password for your NaphCare email. Use the credentials provided in the email sent on April 27 and log in at Microsoft 365 Portal.
- Go to the NaphCare Self Service Portal
- Log in with your NaphCare credentials (use only the first name.last name for the username)
- Complete and submit your benefit elections
- Confirmation email will be sent after submitting
Important: You may only submit your enrollment once online, so please review your choices carefully.
If you do not enroll by this deadline, your next opportunity to make elections will be during our annual Open Enrollment in November.
Additional Details
- Effective Date: Benefits are effective Day One, May 3, 2026.
- Processing Time: Submitted enrollments may take 1–5 business days to reflect in the system.
- Benefits Guide: Detailed information and carrier contacts can be found in the Benefits Guide.
Need to Make a Change?
If you need to make a change after submitting, please contact our team directly at benefits@naphcare.com.
ADOC Payroll for Friday, May 22 and Updates for you
Your first NaphCare payroll has been processed for Friday, 5/22/2026. Your paystub will be available to review tomorrow, Thursday 5/21/2026. Please log into ADP WFN and go under Myself – Pay – Pay and Tax Statements to review your paystub.
Should you have any questions on the following, here’s who to reach out to for resolution:
- Pay rate – if you believe your pay rate is inaccurate, please reach out to human.resources@naphcare.com.
- Missing hours – if your timecard is missing hours for 5/3/2026-5/16/2026, please reach out to payroll.hotline@naphcare.com with your manager on copy and include a fully completed time adjustment form. Your manager will need to approve and then payroll can update your timecard with those historical hours. If you are missing time on the current pay period (beginning 5/17/2026), please reach out to your manager and they can update your timecard.
- Direct deposit – if you have not yet provided your direct deposit information, please add it on ADP WFN under Myself – Pay – Payment Options. If you had not provided it prior or it was incorrect, you will be receiving a paper check which will be sent via FedEx to your facility.
- Tax withholding – please review and if you would like to make changes, please do so on ADP WFN under Myself – Pay – Tax Withholdings. If you need help completing your W-4 for Federal Withholding, there is a calculator available on ADP WFN under Myself – Pay – Calculators.
Should you have other questions on what to elect for your tax withholding, please get with your tax professional.
Please reach out to payroll.hotline@naphcare.com for any other questions or concerns on your paychecks and they will be happy to help!
Step-by-Step Instructions to File an Unpaid Wages Claim
Take action now by filing a claim for your unpaid wages.
NaphCare strongly encourage each ADOC employee to consider filing an individual claim in the bankruptcy proceeding to help protect your interests. The process is straightforward, only takes a few minutes, and does not require an attorney.
- The proof of claim form can be found here.
- A sample completed form is here for your convenience: Unpaid Wage Claim Form
- Gather any supporting documentation you may have available, including pay stubs or payroll records.
- Submit the claim by mailing the completed form and supporting documents to:
CHS FL, LLC Claims Processing
c/o Omni Agent Solutions
5955 De Soto Ave., Suite 100
Woodland Hills, CA 91367
Access your pay when you need it with ImmediatePay
We understand that you are waiting on final payroll payments from YesCare, and we recognize the financial stress that situation may create during this transition period.
To help support you, NaphCare offers access to ImmediatePay, a benefit that allows eligible employees to access a portion of NaphCare earned wages before the normal payroll date. This option is designed to help bridge the gap between paychecks and provide additional flexibility when needed.
With ImmediatePay, employees may:
- Access up to 70% of NaphCare earned pay for the pay period ending 5/16 and distributed on 5/22
- Transfer funds to a personal bank account or reloadable debit card
- Choose free next-day ACH transfers or instant transfers for a small fee
Enrollment is simple. An invitation code from Immediate will be sent to your personal email on file. Additional details are included in this flyer: Naph Care Immediate Pay Flyer
We appreciate your patience, professionalism, and commitment during this transition, and we are glad you are a part of NaphCare.
Onboarding Made Simple
You can access paperwork from your personal devices through our web-based onboarding system, making onboarding simple, convenient, and efficient.
Apply
- Please apply for your job here.
Sign your Offer Letter
- Within 1–2 days, you’ll receive an Offer Letter via email—review and sign promptly (check spam/junk if needed).
- Follow the Offer Letter instructions to log in to the Offer Center
Setup your NaphCare Email
- To ensure you continue to receive timely updates, please set up your NaphCare email as soon as possible. Go to portal.office.com and enter your first.last@naphcarealabama.com email address. If you need assistance, call NaphCare's IT Help Desk at (855) 497-0968.
Register for ADP
- In your NaphCare inbox, click on the link to register in the email you received from ADP and follow the on-screen prompts. Make a note of the user ID and password you created.
Add your direct deposit information
- In ADP, go under Myself – Pay – Payment Options.
- Click Add Account and follow the on-screen prompts.
- Make sure to enter leading zeroes (if any) on both the routing and account number
Benefits Enrollment
- Go to https://selfservice.naphcare.com/Account/Login
- Log in with your NaphCare credentials
- Complete and submit your benefit elections
You may only submit your enrollment once online. Please review your elections carefully before submitting.
PTO Announcement
Our paid time off (PTO) policy has been updated to improve provisions for ADOC team members.
The previous policy stated that NaphCare would deduct 48 hours from legacy PTO balances because 48 hours of paid time off for holidays are being added. With this update, ADOC team members will still receive the additional 48 hours of holiday paid time off, but the corresponding deduction from legacy PTO balances will not happen. ADOC team members will now receive the benefit of both their full PTO allotment and NaphCare’s holiday pay policy. All Legacy PTO balances have been updated to reflect the total PTO hours from the final YesCare payroll file.
Click to read the Alabama Department of Corrections Paid Time Off (PTO) Transition Legacy Balance Policy.
Please complete this form to update your contact information and ensure you receive transition updates.
Please note, this is not your application.
Have questions? Email Team NaphCare: employeeengagement@naphcare.com
Frequently Asked Questions
No – current employees working at ADOC facilities will not be required to go through the security clearance process.
Yes – you are able to work at multiple NaphCare sites as long as your schedule is approved by site leadership at both locations.
You can download NaphCare’s Benefits Summary here. More detailed information will be provided during the onboarding process. You can also email questions to EmployeeEngagement@naphcare.com.
We’re excited to offer you an excellent benefits package that will begin on Day 1 of your employment with NaphCare. When you join Team NaphCare, you’ll receive an industry-leading total rewards package including:
- Affordable health and dental insurance and benefits beginning on day one
- Free prescriptions for you and your family through NaphCare Rx Pharmacy
- Paid Time Off and eight paid holidays
- 401(k) retirement plan with company match
- Term life insurance policy
- NaphCare University training, free continuing education units, and tuition assistance
We look forward to meeting you and hope that you will join us in our mission to improve and save lives.
Once you have submitted your enrollment via NSS, you will receive cards in the mail for medical and/or dental within 5-7 business days. BCBS will process your new enrollment in 1-3 business days, and then you can go online to BCBS’s website at www.bcbsal.org or call them at 800.292.8868 to print temporary cards for medical and/or dental. Please note that only the employee’s name will appear on the cards for medical/dental – dependent names will not be on the cards. You will not receive a card for vision (refer to our Benefits Guide for more information).
Group numbers for registration on bcbsal.org website:
Platinum medical plan: 72431
Gold medical plan: 63802
Silver medical plan: 71111
Prescription coverage is through OptumRx. To register for online access to your prescription information and temporary ID card go to Let's get you registered - OptumRx.
Yes – NaphCare does offer a condensed benefits package for part-time employees. You can download NaphCare’s Benefits Summary here.
Yes – all full-time and part-time employees ages 21 and over are eligible to participate in the 401(k) Plan immediately. Eligible employees may contribute up to 80% of compensation before taxes, and NaphCare will match $0.25 for every dollar contributed up to 6% of eligible compensation.
You are eligible to participate in the 401(k) plan immediately; however, it can take 1-2 pay periods for Schwab to process your eligibility. Once they have processed your eligibility, you will receive an email from them and you can enroll by logging onto the Schwab website at https://workplace.schwab.com/naphcare or by calling them at 1-800-724-7526.
NaphCare observes eight (8) national holidays. Full-time employees working for NaphCare are eligible to receive holiday pay. All hourly employees will receive holiday premium pay at time-and-a-half for any shifts worked that begin on the NaphCare holiday.
- New Year’s Day
- Martin Luther King, Jr. Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day After Thanksgiving
- Christmas Day
Yes – we care about your growth, both professionally and personally. We provide comprehensive, corrections-specific orientation and training that complies with NCCHC and ACA education standards for certification. We also provide in-service education programs, tuition reimbursement and access to free online CEUs.
If you were eligible for FMLA with YesCare, that eligibility will be honored with NaphCare. Please notify your HR contact or email NaphCare at employeeengagement@naphcare.com so we can coordinate any required documentation and ensure a smooth transition.
