NaphCare is committed to ensuring a smooth transition for you or your patients. Join us in fulfilling our mission to improve and save lives in corrections through innovation and excellence.
Access your pay when you need it with ImmediatePay
We understand that you are waiting on final payroll payments from YesCare, and we recognize the financial stress that situation may create during this transition period.
To help support you, NaphCare offers access to ImmediatePay, a benefit that allows eligible employees to access a portion of NaphCare earned wages before the normal payroll date. This option is designed to help bridge the gap between paychecks and provide additional flexibility when needed.
With ImmediatePay, employees may:
- Access up to 70% of NaphCare earned pay for the pay period ending 5/16 and distributed on 5/22
- Transfer funds to a personal bank account or reloadable debit card
- Choose free next-day ACH transfers or instant transfers for a small fee
Enrollment is simple. An invitation code from Immediate will be sent to your personal email on file. Additional details are included in this flyer: Naph Care Immediate Pay Flyer
We appreciate your patience, professionalism, and commitment during this transition, and we are glad you are a part of NaphCare.
Onboarding Made Simple
You can access paperwork from your personal devices through our web-based onboarding system, making onboarding simple, convenient, and efficient.
Apply
- Please apply for your job here.
Sign your Offer Letter
- Within 1–2 days, you’ll receive an Offer Letter via email—review and sign promptly (check spam/junk if needed).
- Follow the Offer Letter instructions to log in to the Offer Center
Setup your NaphCare Email
- To ensure you continue to receive timely updates, please set up your NaphCare email as soon as possible. Go to portal.office.com and enter your first.last@naphcarealabama.com email address. If you need assistance, call NaphCare's IT Help Desk at (855) 497-0968.
Register for ADP
- In your NaphCare inbox, click on the link to register in the email you received from ADP and follow the on-screen prompts. Make a note of the user ID and password you created.
Add your direct deposit information
- In ADP, go under Myself – Pay – Payment Options.
- Click Add Account and follow the on-screen prompts.
- Make sure to enter leading zeroes (if any) on both the routing and account number
Benefits Enrollment
- Go to https://selfservice.naphcare.com/Account/Login
- Log in with your NaphCare credentials
- Complete and submit your benefit elections
You may only submit your enrollment once online. Please review your elections carefully before submitting.
PTO Announcement
For current YesCare employees assigned to the Alabama Department of Corrections contract who join NaphCare during the transition phase, NaphCare will recognize previously accrued Paid Time Off (PTO) balances. These balances will be referred to as “Legacy Balances.”
Click to read the Alabama Department of Corrections Paid Time Off (PTO) Transition Legacy Balance Policy.
Please complete this form to update your contact information and ensure you receive transition updates.
Please note, this is not your application.
Have questions? Email Team NaphCare: employeeengagement@naphcare.com
Frequently Asked Questions
No – current employees working at ADOC facilities will not be required to go through the security clearance process.
Yes – you are able to work at multiple NaphCare sites as long as your schedule is approved by site leadership at both locations.
You can download NaphCare’s Benefits Summary here. More detailed information will be provided during the onboarding process. You can also email questions to EmployeeEngagement@naphcare.com.
We’re excited to offer you an excellent benefits package that will begin on Day 1 of your employment with NaphCare. When you join Team NaphCare, you’ll receive an industry-leading total rewards package including:
- Affordable health and dental insurance and benefits beginning on day one
- Free prescriptions for you and your family through NaphCare Rx Pharmacy
- Paid Time Off and eight paid holidays
- 401(k) retirement plan with company match
- Term life insurance policy
- NaphCare University training, free continuing education units, and tuition assistance
We look forward to meeting you and hope that you will join us in our mission to improve and save lives.
Once you have submitted your enrollment via NSS, you will receive cards in the mail for medical and/or dental within 5-7 business days. BCBS will process your new enrollment in 1-3 business days, and then you can go online to BCBS’s website at www.bcbsal.org or call them at 800.292.8868 to print temporary cards for medical and/or dental. Please note that only the employee’s name will appear on the cards for medical/dental – dependent names will not be on the cards. You will not receive a card for vision (refer to our Benefits Guide for more information).
Group numbers for registration on bcbsal.org website:
Platinum medical plan: 72431
Gold medical plan: 63802
Silver medical plan: 71111
Prescription coverage is through OptumRx. To register for online access to your prescription information and temporary ID card go to Let's get you registered - OptumRx.
Yes – NaphCare does offer a condensed benefits package for part-time employees. You can download NaphCare’s Benefits Summary here.
Yes – all full-time and part-time employees ages 21 and over are eligible to participate in the 401(k) Plan immediately. Eligible employees may contribute up to 80% of compensation before taxes, and NaphCare will match $0.25 for every dollar contributed up to 6% of eligible compensation.
You are eligible to participate in the 401(k) plan immediately; however, it can take 1-2 pay periods for Schwab to process your eligibility. Once they have processed your eligibility, you will receive an email from them and you can enroll by logging onto the Schwab website at https://workplace.schwab.com/naphcare or by calling them at 1-800-724-7526.
NaphCare observes eight (8) national holidays. Full-time employees working for NaphCare are eligible to receive holiday pay. All hourly employees will receive holiday premium pay at time-and-a-half for any shifts worked that begin on the NaphCare holiday.
- New Year’s Day
- Martin Luther King, Jr. Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day After Thanksgiving
- Christmas Day
Yes – we care about your growth, both professionally and personally. We provide comprehensive, corrections-specific orientation and training that complies with NCCHC and ACA education standards for certification. We also provide in-service education programs, tuition reimbursement and access to free online CEUs.
If you were eligible for FMLA with YesCare, that eligibility will be honored with NaphCare. Please notify your HR contact or email NaphCare at employeeengagement@naphcare.com so we can coordinate any required documentation and ensure a smooth transition.
