Proactive Care

Proactive Care

NaphCare believes in a new model of care. Our proactive approach identifies important medical and mental health issues early, so we can intervene early.

We believe this approach is best for our patients because it keeps them healthy and stable, and it’s best for our clients because it reduces off-site trips, inmate movement, and emergency medical situations, which also saves on custody staff time and transportation costs. We practice proactive care from the initial intake screening and continue throughout our healthcare processes, while continuously checking quality standards and contract requirements.

NaphCare’s Proactive Care Model focuses on timely care that meets inmate needs without delay. The Urban Institute in Washington, D.C. published a report in February 2013 titled, Opportunities for Cost Savings in Corrections without Sacrificing Service Quality: Inmate Health Care. They identified medical screenings upon intake, and immediate treatment, as an approach to reduce the inmate need for healthcare and, thereby, reduce inmate healthcare costs.

A comprehensive medical and psychological exam when prisoners first arrive is the critical first step to head off epidemics and to reduce severity of untreated illnesses and conditions. Many prisoners have psychological problems and addictions that are as important to identify and treat as physical illnesses. Inmates often immediately benefit from treatments, especially on their previously unknown or untreated conditions.

NaphCare already implements this approach as part of our Proactive Care Model. Our advanced intake screening includes a receiving screening, health assessment, mental health screening, and TB screening. All inmates receive each of these screenings before entering the general population, and treatment plans are developed and started immediately to prevent spread and reduce severity. As the Urban Institute’s report agrees, this also reduces the level of treatments needed later.

Our staff is trained to always be on the lookout for important clinical issues and to use such opportunities for brief interventions, such as patient-focused education. This interaction creates opportunities for scheduling physician visits and mental health evaluations proactively, rather than reactively. Reactive care can cause potentially dangerous situations.

Our proactive approach has been shown to be one of the most effective methods for motivating patients to adhere to healthcare recommendations, which in turn leads to the best possible health outcomes while providing the most cost-effective care.

NaphCare’s proactive care includes the following services:

  • Complete health assessment screening
  • Sick call requests triaged daily
  • Infirmary care
  • Pharmaceutical and diagnostic-related services
  • Inmate worker clearances
  • Continuity of care for identified health problems
  • Detoxification
  • Emergency services
  • Infection control
  • Mental Health
  • Dental treatment