Technology
NaphCare. The independent solution. Where people come first and technology delivers.

Electronic Medical Records System, TechCareTM

NaphCare is the leader in progressive correctional healthcare programs and we are committed to continually advancing our technology, resulting in greater accuracy, improved services, reduced liability, and reduced costs. We recognize the numerous advantages that technology can bring to the world of correctional healthcare. TechCare has been designed to track all inmate healthcare encounters from intake to release, while providing documentation of services every step of the way. Routine services are automated and paper files are reduced, which allows healthcare professionals to spend more time on patient care. NaphCare offers this system to significantly increase the efficiency and accountability of the healthcare program, while following local, state and federal standards of care. With a team of caregivers trained to collaborate, direct access to senior executives, and an industry-designed EMR system with built-in performance based measures; NaphCare is setting a new standard for correctional health care providers.

As part of the correctional facility's booking process, the TechCare screening captures critical inmate healthcare information. This allows a snapshot of the inmate's medical history to be utilized by healthcare staff to continue to meet the inmate's needs throughout his/her incarceration, while following correctional healthcare requirements. This includes but is not limited to:

Intake Screening
14-day Health Assessments
Tuberculosis Testing
Mental Health Screening
Sick Call Requests
Management of Chronic Disease Clinics
Prescription Ordering
Off-site Preferred Provider Network Scheduling
Laboratory Results

Designed to meet the unique needs of the correctional healthcare industry

NaphCare's competitive advantage is our integration of technology into the healthcare services we provide. NaphCare developed TechCare as an EMR system unique in the correctional healthcare industry. Designed to track the health status of the incarcerated populations of our client facilities, this begins with the inmate's admission into the facility and continues until his/her release. The screening module allows site personnel to record each inmate's vital statistics, current medications, and medical history during the booking process. Medical and mental health conditions are identified immediately upon arrival, providing faster stabilization and a more efficient healthcare delivery system. Inmates who have a chronic illness are immediately classified into the appropriate Chronic Disease category (diabetes, hypertension, seizures, mental health, and infectious disease) for follow-up and treatment. Medical staff is also automatically alerted about follow-up appointments to ensure inmates receive needed specialized care.

TechCare provides a consistent, standardized approach to correctional healthcare, based on the National Commission on Correctional Health Care (NCCHC) and the American Correctional Association (ACA) standards. Medical intake services are monitored for strict compliance, to ensure that at-risk inmates are accurately identified. All medical testing, results, appointments, and sick-call requests are documented. The transparency of contracted services are readily available for jail administrators, as the TechCare system allows customizable reports that can suit each user's needs. We will ensure that all requested information is available and in the format specified by the facility. This system has successfully been interfaced with existing jail management systems, providing both security and adaptability.

Web-based application: This portion of our EMR system is a web-based resource tool that allows our clients and our corporate office to exchange important health information instantly. While the online application has a number of remarkable features, tracking and reporting remain the most important. Reporting features include an off-site appointment calendar that makes it possible for the correctional facility to view all off-site appointments in addition to on-site clinics and hospitalizations (inpatient days and lengths of stay). Medical professionals can view hospital reports, discharge summaries and consultation reports in order to meet the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) and other program review requirements of the facility. Access to policy and procedure manuals, human resource and hiring paperwork and many other documents creates an ease of use for many important functions. On-site staff can view the most current policies and procedures and dow nload documents such as the formulary, nursing protocols, manuals, job descriptions, human resources forms, and inmate education materials. This feature is currently being expanded to meet the needs of our client facilities.

Training: NaphCare personnel offer a comprehensive training program to guarantee a smooth and successful system implementation. To achieve this objective, NaphCare personnel provide an extensive user and technical training program as part of our Transition Plan. Our training methods (manuals, classes, hands-on demonstrations) ensures that our clients are able to take advantage of the power and functions of our system, and staff are available to guide users through the process and be on hand for any questions. Our training program will assist system administrators, managers, end-users, and technical support staff.